Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
20. May 2021
AIDA Cruises offers voyages in West Med starting in July from Palma de Mallorca
On July 10, 2021, AIDA Cruises will open the cruise season with AIDAperla in the western Mediterranean, visiting some of the most beautiful Spanish metropolises. Two different seven-day round trips from / to Palma de Mallorca (Spain) which can also be combined into a 14-day ... [more]
12. May 2021
Today: Bookings Start for AIDAsol Voyages from Kiel
"Ahoy" for AIDA cruises from Germany: today, May 12, 2021, bookings will open for AIDAsol's first voyages from/to Kiel. Dates between May 22 and June 9, 2021 are available for selection.
AIDAsol will depart from Rostock-Warnemünde as early as today, Wednesday, May ... [more]
10. May 2021
AIDA Cruises opens with AIDAsol Europe's largest shore power plant in Rostock-Warnemünde, Germany
On May 10, 2021, during the 12th German National Maritime Conference, Europe's largest shore power plant was officially inaugurated with AIDAsol in the presence of Federal Minister for Economic Affairs Peter Altmaier, Mecklenburg-Western Pomerania's Prime Minister Manuela ... [more]
06. May 2021
AIDA prepares for start in Germany
Rostock (May 6, 2021) AIDA Cruises welcomes the further opening steps in tourism especially in the north of Germany. The company is therefore pleased to be able to offer short voyages from Kiel (Schleswig-Holstein) starting May 22, 2021. AIDAsol is currently positioned in ... [more]