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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
24. April 2014
AIDA and Futouris start pilot project for sustainable shore excursions
AIDA Cruises is one of the cruise industry's pioneers in "sustainable shore excursions" and continues to expand its options. The cruise line started working with the sustainability initiative Futouris e.V. and the State Chancellery of Mecklenburg-Western Pomerania to ... [more]
15. April 2014
BVB on metropolitan tour: 2nd AIDA soccer cruise with Borussia Dortmund's Evonik soccer academy is underway
These 35 young people and their parents are having a particularly athletic Easter vacation: Instead of dyeing Easter eggs, everything revolves around the soccer ball on board AIDAsol. Saturday marked the kick off of the 2nd AIDA BVB soccer camp with the Evonik soccer academy. ... [more]
27. March 2014
AIDA now pampering guests with exclusive organic cosmetics
As of now, AIDA Cruises is offering its guests soothing beauty and wellness treatments with exclusive organic cosmetics in the onboard Body & Soul Spa.The high-end organic care product range “terre & mer” by THALGO has just been introduced on board. The products contain ... [more]