AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
AIDA starts new route from Dubai
Starting in November 2014, AIDAaura will set sail on a new 14-day Orient-India route. The voyage combines Oriental cities and millennia-old history, sheikdoms, and kingdoms with the exotic flair and vibrant color of India.What’s special: Long stops at the ports offer guests ... [more]
AIDA Cruises celebrates Hamburg Cruise Days 2014
AIDA Cruises is premium partner of the 4th Hamburg Cruise Days taking place from August 1-3 in Germany’s cruise metropolis. With AIDAstella and AIDAluna, Hamburg will host two ships of the AIDA fleet. On Saturday morning, around 6 a.m., AIDAstella will enter Hamburg Port, pass ... [more]
New features in MyAIDA: Vacation enjoyment starts even before the trip
MyAIDA is a personal travel guide before, during, and after the cruise. New features and benefits keep making the online portal service more attractive.
Online planning on MyAIDA is also possible as soon as the AIDA cruise is booked. Guests can use the portal to completely ... [more]