Main content
AIDA Cruises wins sales prize
Cruise company honored for best travel agency service
Rostock, 01. February 2013
AIDA Cruises has won the Globus Award sales prize in the “Cruise” category. At the prize-giving ceremony held at the Maritim Hotel in Frankfurt on January 31, 2013, the tourism magazine “touristik aktuell” honored the cruise company for the best service provided to travel agencies.
On accepting the prize, Uwe Mohr, Director of Travel Agency Sales at AIDA Cruises, commented: “On behalf of the entire AIDA sales team, I would like to thank all our travel agent partners for the trust and confidence placed in our company on a daily basis by recommending AIDA to their customers. We are absolutely delighted to receive this prize, which shows us that we are able to convince the market through quality and reliability. However, the Globus Award is also an incentive to continue supporting our partners in the most important sales channel, around 10,000 of them, with the best possible service in the area of sales.”
The winners of the awards are decided exclusively by tourism sales & marketing personnel. A total of almost 10% of German travel agencies voted for the winners. Important decision criteria that AIDA scored well on included good accessibility, fairness and goodwill when changing bookings, competent contact partners at the Customer Center and training programs.
Rostock, February 1, 2013
08. October 2014
AIDA Cruises receives German Fairness Award 2014
The Rostock cruise line AIDA Cruises has received the German Fairness Award 2014.
In collaboration with the news channel n-tv, the German Institute for Service Quality conducted a survey with over 40,000 consumers on the subject of fairness. The survey centered on e.g. ... [more]
30. September 2014
AIDA Cruises: Michael Ungerer and Dr. Monika Griefahn receive 2014 B.A.U.M. Environmental Award
On Monday, September 29, 2014, AIDA President Michael Ungerer and Dr. Monika Griefahn, Chief Sustainability Officer for AIDA Cruises, received the renowned B.A.U.M. Environmental Award in the category “large companies.” The ceremony took place in Hamburg as part of the annual ... [more]
18. September 2014
AIDA Cruises: Dr. Gregor Brendel appointed new SVP Hotel Operations & Guest Experience
As of October 1, 2014, Dr. Gregor Brendel (46) will be reinforcing the AIDA Cruises leadership team as the new Senior Vice President Hotel Operations & Guest Experience. In his new position with the cruise line Dr. Brendel will be responsible for the entire hotel and service ... [more]