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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
20. January 2015
AIDAmar fitted with first installations of new filter system
As part of its scheduled dry dock stay from January 12 to 18, 2015, at Cantieri del Mediterraneo in Naples, scheduled maintenance was carried out on the AIDAmar along with the installation of technical innovations. As the third ship of the AIDA fleet, AIDAmar received two ... [more]
14. January 2015
Truly tasty: Michelin-star chef Benjamin Maerz cooking on AIDAdiva
From March 30 to April 7, 2015, AIDAdiva will be sailing the Mediterranean on a gourmet cruise together with 26-year-old Michelin-star chef Benjamin Maerz, his brother, sommelier Christian Maerz, and AIDA head chef Günther Kroack.Benjamin Maerz is one of the youngest chefs in ... [more]
23. December 2014
AIDAprima – cool fun on a floating ice rink
For the first time on the German cruise market, the new flagship of AIDA Cruises offers physically active guests the opportunity to put on their ice skates on the high seas. With the floating ice rink on the sports deck of AIDAprima, the cruise ship company is adding a new ... [more]