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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
25. February 2015
AIDA Cruises to be main sponsor of the HAMBURG PORT ANNIVERSARY until 2017
The cruise line AIDA Cruises has reaffirmed its dedication to Hamburg and will be the main sponsor of the HAMBURG PORT ANNIVERSARY up to and including 2017. Michael Ungerer, President of AIDA Cruises, says, “As one of the most important tourism partners of the Hanseatic City of ... [more]
12. February 2015
AIDA offers new private excursions
The cruise line AIDA Cruises is now offering guests the opportunity to go on individual excursions with friends and family. On these private excursions, up to seven people can embark on an exclusive discovery tour with a limousine or van with chauffeur.This is currently offered ... [more]
11. February 2015
AIDA and SOS-Kinderdorf (SOS Children’s Village) celebrate 10 years of partnership
In 2015, SOS-Kinderdorf (SOS Children’s Village) and the cruise line AIDA Cruises are celebrating the 10th year of their partnership. With a total of around 820,000 euros, AIDA Cruises has supported various SOS-Kinderdorf projects since 2004 in Germany, Africa, and in the ... [more]