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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
26. June 2015
Hiking - New excursions with AIDA Cruises
With the new AIDA Cruises hiking tours, cruise passengers who enjoy hiking can explore the most beautiful places in the world and a whole new way to sightsee at selected ports. These adventurous excursions can be booked by advanced hikers as an alternative to classic shore trips ... [more]
15. June 2015
AIDA Cruises places multi billion euro order with Meyer Werft in Papenburg
AIDA Cruises is continuing its long-standing strategic partnership with the shipbuilder Meyer Werft in Papenburg with an order for two new ships of the next AIDA ship generation. The ships, each exceeds180,000 gross tons and has a capacity of more than 2,500 staterooms, will ... [more]
07. June 2015
AIDAcara celebrates a birthday: The modern cruise sets sail for its 20th anniversary
With the birthday of the cruise ship AIDAcara on June 7, 2015, AIDA Cruises is heralding the 20th year of its company history. On Sunday evening, more than 20,000 guests will toast together aboard the 10 AIDA ships, opening the anniversary celebrations. “AIDA – an inspiring ... [more]