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AIDA Cruises wins first place in the cruise industry once again and is awarded the German Fairness Prize 2015
Rostock, 15. October 2015
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
24. November 2015
Premiere in Abu Dhabi: AIDAstella docks at the new Cruise Terminal for the first time
On Monday, November 30, 2015, the guests and crew of AIDAstella experienced a very special premiere in Abu Dhabi, the capital of the United Arab Emirates. At around 8 p.m. local time, AIDAstella became the first cruise ship of the Costa Group to dock at the newly constructed ... [more]
05. November 2015
Starting spring 2017 AIDAbella will be the first German cruise ship departing from Shanghai all year round
With AIDAbella, AIDA Cruises, Germany’s leading cruise company, will be stationing a ship in China all year round for the first time, offering cruises from Shanghai on the Chinese market. "AIDA would not be so successful today if we had not constantly ventured into new ... [more]
20. October 2015
AIDA Cruises is Service Champion 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a ... [more]