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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
28. September 2016
AIDA supports Rostock Migrant Council’s Multicultural Weeks: “Diversity: The best remedy for narrow-mindedness.”
In 2016 the cruise operator AIDA Cruises is once again supporting the Migrant Council’s work for the Hanseatic City of Rostock’s Multicultural Weeks, sending out a signal for tolerance and cultural diversity. This week AIDA press spokesman Hansjörg Kunze presented a donation ... [more]
21. September 2016
Olympic medalist in rowing visits AIDA
Hannes Ocik, who won silver with the German eight rowing team at the 2016 Olympic Games in Rio, visited his sponsor Aida Cruises in Rostock on September20, 2016. Company spokesman Hansjörg Kunze, who won the bronze medal in the 5,000 meter race at the 1988 Olympic Games in ... [more]
20. September 2016
The new AIDA Selection magazine inspires readers to discover the world and its people on extraordinary journeys
The new “AIDA Selection” travel magazine will be available from September 30, 2016. Across 70 pages filled with exciting reports, fascinating photographs, background articles and a plethora of insider tips, our authors introduce the 2017 destinations of AIDAcara, AIDAvita and ... [more]