Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
27. December 2016
AIDA on record-breaking course: First 24-hour live review of the year at sea
No year ends without a review of the preceding twelve months – and in the 20th year of the AIDA success story, the Rostock-based cruise company is organizing a very special Review of the Year: At 9:00 a.m. on December 28, 2016 AIDA will be setting sail with the Rekord-Institut ... [more]
22. December 2016
AIDAcara: Bookings start for sections of world cruise
Guests can now book three sections of AIDAcara’s round-the-world cruise which starts from Hamburg on October 17, 2017, and will take in numerous ports of call including Rio de Janeiro, Buenos Aires, Auckland and Sydney before returning 116 days later to Hamburg. Bookings can be ... [more]
14. December 2016
AIDApur combines maritime pleasures with a virtuoso onboard program
From May 7 – 20, 2017, aboard AIDAbella guests have a chance to experience what may well be one of the most extraordinary cruises of the year. After the cruise ship with the red lips has spent an entire day and night in Dubai, from May 8 the itinerary will take in eleven days of ... [more]