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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
12. March 2018
AIDA Cruises builds school in the Philippines with the Reiner Meutsch Foundation FLY & HELP
In 2018 AIDA Cruises is continuing its ongoing commitment to social, cultural and charitable projects. On March 9, 2018, at the ITB in Berlin, Hansjörg Kunze, Vice President Communication & Sustainability, presented a check for 42,265 euros to the Reiner Meutsch Foundation ... [more]
10. March 2018
Sensational feedback for the AIDA Open Air with christening of AIDAnova
Anyone wishing to attend the biggest event in the North at the Meyer shipyard in Papenburg on August 31, 2018 had to be quick. It only took one day, then the 25,000 tickets for the AIDA Open Air with a spectacular christening show of AIDAnova were sold out.
Together with ... [more]
06. March 2018
AIDA Open Air with christening of AIDAnova and David Guetta concert in Papenburg on August 31, 2018
Before AIDAnova sets off on its first voyage toward the North Sea, AIDA Cruises is inviting to one of the biggest events in Northern Germany on August 31, 2018, at the Meyer Werft shipyard in Papenburg. Ticket sales for the AIDA Open Air with a spectacular christening show and ... [more]