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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
26. April 2018
Groundbreaking partnership for sustainable cruise tourism in Schleswig-Holstein
The Federal State of Schleswig-Holstein, the Federal State capital Kiel, the Seaport of Kiel and the Costa Group came together on Thursday, April 26, 2018, aboard the cruise ship “AIDAluna” to set out the ways in which they will be stepping up their existing collaboration. Their ... [more]
25. April 2018
AIDA launches 2018 cruise season in Rostock
With AIDAdiva’s arrival on Thursday, April 26, 2018, AIDA Cruises will open its 2018 cruise season in Rostock. AIDAdiva spent the winter season in the Caribbean and will reach her home base for the coming summer in the early morning after crossing the Atlantic via the Canaries. ... [more]
09. April 2018
AIDA supports everyday heroines with 30,000 euros
AIDA presented three everyday heroines with a check of 10,000 euros each during three AIDAprima cruises between March 10 to 31, 2018. Bettina Landgrafe, Anja Gehlken and Sylke Hoß were recognized for their voluntary work and courage by Europe’s biggest women’s magazine at a gala ... [more]