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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
22. February 2019
The new AIDA catalog is here: Bookings start now for cruises in summer 2020 and winter 2021
On February 22, 2019, bookings open for AIDA cruises in summer 2020 and winter 2020/2021. The new AIDA catalog “My hotel shows me the world” gives an overview of the diverse routes the 14 AIDA ships are traveling from March 2020 to April 2021. The range of destinations extends ... [more]
08. February 2019
AIDA Pink Valentine: Prices to fall in love with
For this year’s St. Valentine’s Day on February 14, 2019, it is not only romantics who can look forward to attractive cruise offers. AIDA Cruises is offering irresistible St. Valentine’s Day Specials at prices that will make you melt. The AIDA Pink Valentine offers range from ... [more]
30. January 2019
Costa Group CEO Michael Thamm appointed Chairman of CLIA Europe
BRUSSELS, 30th January 2019 - Cruise Lines International Association (CLIA) Europe appoints Michael Thamm, Group CEO Costa Group and Carnival Asia, as Chairman of CLIA Europe from January 2019.
Thamm succeeds David Dingle, Chairman of Carnival UK, who has served as interim CLIA ... [more]