Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
04. July 2019
AIDA dances: Motsi Mabuse and the Let’s Dance stars live on board
This year AIDA Cruises will once again be inviting its guests to dance as part of its themed cultural cruises. On AIDAbella’s Christmas and New Year cruise, guests will experience an exhilarating show program with Motsi Mabuse and her dance partners. AIDAdiva will set sail in ... [more]
01. July 2019
Another successful Kieler Woche for AIDA Cruises
AIDA Cruises was event sponsor for the 125th “Kieler Woche” from June 22 to 30, 2019. As the grand finale, AIDA presented the big fireworks display on Sunday evening.
This magnificent show illuminated the night sky over the Förde and turned it into a glittering sea of color. ... [more]
27. June 2019
"Shopping Queen" on AIDAnova: Want to go shopping in the Mediterranean? Apply now!
Second round for the format “Shopping Queen” on AIDA: Four candidates are sought to go on a shopping cruise in the sunny south. The shoot will be from September, 21 till September 28, on AIDAnova in the Mediterranean. Application starts now.
The cruise liner AIDAnova is ... [more]