Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
14. February 2013
AIDAstella: “Utopia” – entertainment from another star!
“Utopia” is the name of the show created exclusively for AIDAstella. The show will celebrate its premiere on the maiden voyage of the 10th AIDA cruise ship from March 17 - 28 March, 2013. In a search for another world, the singers, dancers and acrobats of the AIDA show ensemble ... [more]
13. February 2013
Start of bookings for the AIDA Catalog 2014/2015
Today marks the start of bookings for cruises from AIDA’s 2014/2015 catalog. Bookings can be made for a total of 462 cruises to 160 destinations between March 2014 and April 2015. In addition to detailed descriptions of the destinations, those interested in cruise vacations can ... [more]
09. February 2013
AIDAstella: first voyage under the stars
The new cruise ship, AIDAstella, successfully completed its first journey on the River Ems after docking at the Ems Wharf in Emden at around 1.30 p.m. on Saturday, February 9, 2013.At midnight on Saturday – earlier than planned – AIDAstella cast off from Papenburg accompanied by ... [more]