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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
29. April 2013
AIDAaura: Waikiki Lounge for teens and new fitness options
After spending some scheduled time at the shipyard in Triest from April 18-28, 2013, AIDAaura boasts even more attractive leisure activity options: In addition to a lounge for teens, AIDA guests will be able to use the new state-of-the-art cardio and weight training equipment ... [more]
26. April 2013
AIDA Cruises Continues as Main Sponsor of the Festival
Over the next three years, the Rostock-based cruise operator AIDA Cruises will continue its support of the “Festspiele Mecklenburg-Vorpommern” as the festival's main sponsor. The sponsorship agreement will ensure commitment through 2015 and will actually enhance ... [more]
19. April 2013
International Expert Jens Lassen to Join Marine Operations Department at AIDA Cruises
Jens Lassen (60) will be assuming the new position of Senior Vice President Marine Operations at AIDA Cruises with immediate effect. In his position, the native Norwegian will be responsible for the cruise company’s Technical Operations, Destination Management, Fleet Management, ... [more]