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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
07. May 2013
AIDA expands service for guests and travel agencies
AIDA Cruises has expanded service on its MyAIDA online portal. Before, during, or after the vacation: With the new MyAIDA functions, everything AIDA guests want to know is just a click away.Even before the vacation, MyAIDA is there to help guests plan the best time of the ... [more]
06. May 2013
AIDA Cruises and Becker Marine Systems For Environmentally Friendly Energy Supply in Port of Hamburg
To help launch the anniversary of the Port of Hamburg, AIDA Cruises und Becker Marine Systems have announced that they have ordered motors for their LNG Hybrid Barge. This is the companies' starting signal for construction of the floating power station that will enable an ... [more]
03. May 2013
AIDA Cruises Main Sponsor of the 824th ANNIVERSARY OF THE PORT OF HAMBURG
From May 9th to12th 2013, more than a million people are, once again, expected to be at one of the largest maritime festivals in the world. In 2013, the cruise ship company AIDA Cruises is once again the main sponsor of the 824th ANNIVERSARY OF THE PORT OF HAMBURG. The event's ... [more]