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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
28. February 2014
Dream holidays ahead: first 2015/2016 AIDA cruises can now be booked
The new 2015/2016 AIDA catalogue will be published on 21 March 2014. Given substantial demand, the most popular routes can already be booked as from 28 February 2014. Guests can now reserve their favourite cabins on board AIDAblu’s summer cruises in the Western Mediterranean, on ... [more]
20. February 2014
AIDA and Therme Erding together on a sauna and spa cruise
AIDA and Therme Erding together on a sauna and spa cruise From September 6th to the 13th, 2014, on board AIDAmar, it will be all about wellness and the sauna experience on this very first AIDA Therme Erding sauna cruise. A unique sauna program has been developed for the Baltic ... [more]
14. February 2014
Sustainable actions, responsible growth
“Structuring growth sustainably and responsibly” - that was the subject of the Parliamentary Evening on February 13, 2014, hosted by Rostock cruise line AIDA Cruises and the Representation of the State of Mecklenburg-Western Pomerania in Berlin. Around 180 personalities ... [more]