Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
The new cruise ship, AIDAstella, was christened at a special ceremony held in Warnemünde on the evening of March 16, 2013. The most emotional moment was the remarkable ceremony in the Theatrium when a total of ten godmothers performed the actual christening with the words: “You ... [more]
The first arrival of AIDAstella in Warnemünde today signals the opening of the new cruise season, with the ship passing by the pier heads at the entrance to the port at 7.45 a.m. this morning. A parade of boats with tugs, buoy tenders and passenger vessels with hundreds of ... [more]
The new cruise ship, AIDAstella, is on her way to Warnemünde. She will be christened at a special ceremony to be held in the Baltic Sea seaside resort on March 16, 2013. The ship with the resplendent puckered lips will pass by the pier heads at around 8.30 on Saturday morning, ... [more]
A voyage from “the Land of the Rising Sun” to the Occident – what sounds like a fairy tale is, in fact, the maiden voyage of AIDA Cruises’ new generation of ships. The company is publishing information about the 86-day voyage of the new AIDA vessel from March 22 to June 16, 2015 ... [more]