Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
The cruise line AIDA Cruises has won the German Fairness Prize 2015. In collaboration with n-tv, the German Institute for Service Quality conducted an extensive consumer survey and gathered around 45,000 customer rankings for more than 400 companies. AIDA won first place and is thereby the highest scored company in the cruise industry.
“We at AIDA are very proud of this recognition. Every day, we do our best to make sure that our guests always feel comfortable and well attended to during their vacations, whether on board or on land. This prize honors our efforts and is an incentive for us to continue to fulfill and even surpass our guests’ expectations,” says Hansjörg Kunze, Vice President Communication & Sustainability of AIDA Cruises.
The survey focused on topics such as price-performance ratio, the reliability of the products, services or company statements, and transparency in information on pricing, products, and contractual services.
While Germany is eagerly awaiting the decision on who will represent Germany in Copenhagen at the Eurovision Song Contest, AIDA fans already know one thing for sure. Jane Comerford – a seasoned participant herself – will be on board for the exclusive voyage to the largest ... [more]
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This morning AIDAsol was the first cruise ship of the new season to dock at the Hamburg Cruise Center HafenCity. Travelling from Le Havre with around 2000 passengers on board, she is completing a 14-day cruise.After a change of passengers, AIDAsol is set to depart the Hanseatic ... [more]