Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA expands service for guests and travel agencies
Travel documents and shipboard account statements now available on MyAIDA
Rostock, 07. May 2013
AIDA Cruises has expanded service on its MyAIDA online portal. Before, during, or after the vacation: With the new MyAIDA functions, everything AIDA guests want to know is just a click away.
Even before the vacation, MyAIDA is there to help guests plan the best time of the year: All flight times, luggage service, and information about any additional arrival and departure options can now be accessed online. For example, parent information booklets and the mailing status of the travel documents are now available in the document area. Excursions, wellness treatments, restaurant reservations, and many other services can be booked as usual. The expanded service can also help travel agencies with client consultations.
On board, AIDA guests can even access portal benefits with their smart phones. They can utilize the ship's free WLAN service to pull up the current onboard activity schedule, port information, and news clips from all around the world.
And after the vacation, the shipboard account statement is available on MyAIDA. Guests can access the statement anytime and even print out a copy for their records if they want to.
All guests and travel agencies can access MyAIDA immediately after booking the cruise by going to www.aida.de/myaida. You can book any AIDA vacation with a travel agency, online at www.aida.de, or by calling the AIDA Customer Center at +49 (0) 381/202 707 07.
Rostock, Tuesday, May 7, 2013
18. October 2014
AIDA Cruises: Dr. Monika Griefahn christens world’s first LNG Hybrid Barge in Hamburg
The world’s first LNG hybrid barge of Becker Marine Systems was christened with the name “Hummel” on October 18, 2014, at Grasbrook Quay in HafenCity Hamburg. The godmother of the inaugural event for the floating LNG power plant for environmentally friendly energy supply of ... [more]
09. October 2014
Exclusive new suite service on board the AIDA fleet
The spacious suites on all ships in the AIDA fleet offer an exceptional cruise experience. And the dream of having a suite doesn’t have to be unaffordable: From the Junior suite to the Premium suite, to the Deluxe variety with private sun deck and up to 87 sqm, AIDA Cruises ... [more]
08. October 2014
AIDA Cruises receives German Fairness Award 2014
The Rostock cruise line AIDA Cruises has received the German Fairness Award 2014.
In collaboration with the news channel n-tv, the German Institute for Service Quality conducted a survey with over 40,000 consumers on the subject of fairness. The survey centered on e.g. ... [more]
30. September 2014
AIDA Cruises: Michael Ungerer and Dr. Monika Griefahn receive 2014 B.A.U.M. Environmental Award
On Monday, September 29, 2014, AIDA President Michael Ungerer and Dr. Monika Griefahn, Chief Sustainability Officer for AIDA Cruises, received the renowned B.A.U.M. Environmental Award in the category “large companies.” The ceremony took place in Hamburg as part of the annual ... [more]