Main content

AIDA expands service for guests and travel agencies

Travel documents and shipboard account statements now available on MyAIDA
Rostock, 07. May 2013

AIDA Cruises has expanded service on its MyAIDA online portal. Before, during, or after the vacation: With the new MyAIDA functions, everything AIDA guests want to know is just a click away.

Even before the vacation, MyAIDA is there to help guests plan the best time of the year: All flight times, luggage service, and information about any additional arrival and departure options can now be accessed online. For example, parent information booklets and the mailing status of the travel documents are now available in the document area. Excursions, wellness treatments, restaurant reservations, and many other services can be booked as usual. The expanded service can also help travel agencies with client consultations.

On board, AIDA guests can even access portal benefits with their smart phones. They can utilize the ship's free WLAN service to pull up the current onboard activity schedule, port information, and news clips from all around the world.

And after the vacation, the shipboard account statement is available on MyAIDA. Guests can access the statement anytime and even print out a copy for their records if they want to.

All guests and travel agencies can access MyAIDA immediately after booking the cruise by going to www.aida.de/myaida. You can book any AIDA vacation with a travel agency, online at www.aida.de, or by calling the AIDA Customer Center at +49 (0) 381/202 707 07.


Rostock, Tuesday, May 7, 2013

04. August 2015

AIDA Cruises announces changes for the winter program 2015/2016

AIDA Cruises informs guests and sales partners about current itinerary changes for the winter season 2015/2016.AIDAstella, previously planned in the Western Mediterranean, will take over the voyages originally planned with AIDAprima from Dubai and Abu Dhabi, between November ... [more]

31. July 2015

Richard Welge is new Vice President Customer Experience of AIDA Cruises

Richard Welge (49) is the new Vice President Customer Experience of AIDA Cruises. He reports directly to Michael Ungerer, President of AIDA Cruises, in this newly created position. "I am delighted to have Richard Welge on board as an experienced professional who will help ... [more]

30. July 2015

Brandwatch Report: AIDA Cruises is Top in Social Media

AIDA Cruises is one of the most successful travel companies in the social web according to findings of a report by social media monitoring provider Brandwatch. Brandwatch analyzed the activities of the ten largest German travel companies and the ten most popular online travel ... [more]

28. July 2015

AIDA Cruises is looking for the fan of the year

Over 10,120 questions and answers, 131,774 photos, 2,510 trip reports, and now even 100,000 members – these are the impressive numbers behind the largest German-speaking community of a travel company, the AIDA Web Lounge. AIDA Cruises, Germany’s leading cruise line is ... [more]

Pressekontakt

 

Hansjörg Kunze
Vice President Communication & Sustainability

E-Mail: presse@aida.de