Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
17. February 2016
Countdown for AIDAprima – video blog records final shipyard work
AIDAprima, the new flagship of the cruise company AIDA Cruises, is just about ready. Inside too, AIDAprima is steadily taking shape: all passenger staterooms are in place, the saunas in the spa area are fully fitted out, and the furnishing of the 18 bars and twelve restaurants ... [more]
15. February 2016
AIDA Cruises: Discover Europe’s best-known shopping meccas with celeb “shopping queen” Verena Kerth
What woman doesn’t dream of shopping as much as she wants in Europe’s most famous retail meccas? On the new AIDA shopping cruises, celebrities accompany guests to the most fabulous boutiques, offer personal styling tips, and reveal the hottest fashion trends. These tours will ... [more]
12. February 2016
AIDA Cruises is once again Top Employer in Germany
AIDA Cruises was once again recognized as “Top Employer Germany 2016” by the international research company Top Employers Institute. Conducted annually, this study analyzes major employers, and not just in terms of human resources management and strategy. The analysis also ... [more]
11. February 2016
Delicious! Tim Mälzer cooks for AIDA
The cruise company AIDA Cruises is launching a new, fleet-wide collaboration with the famous German TV chef and multi-gastronome Tim Mälzer. In future, he will create truly special culinary experiences for guests on board the AIDA ships and take them on a culinary journey. The ... [more]