Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
First guide dog goes on an AIDA cruise
AIDA expands barrier-free travel options
Rostock, 19. June 2014
Barrier-free accessibility is a high priority with AIDA Cruises. In May 2014, a certified guide dog accompanied a couple on an AIDA Cruise for the first time. Nine-year-old Alfa helped her blind owner, Frank Kähms, make his way around the ship. This was a first for him and also for his wife Annelore and their Labrador Retriever Alfa. "Except for a ferry ride, we had never experienced traveling on a ship. Thanks to the competent advice provided by the AIDA barrier-free team in advance and their helpful support throughout the trip, we always felt right at home with AIDA," said Annelore Kähms.
The fact that Frank Kähms' faithful companion Alfa was also able to be by his side every day on board was a great help for the couple. Pets are not normally allowed on AIDA ships. However, in order to ensure that guests with limited vision can navigate without any barriers even when they are vacationing at sea, the cruise line has allowed guests to bring certified guide dogs on board.
AIDA Cruises has been offering guests with physical or health-related restrictions a comprehensive overview of barrier-free travel matters on its website since 2013. In addition to information for guests with limited mobility, vision, or hearing, there is a special area of AIDA's website that has a frequently asked questions section about barrier-free accessibility. The website also provides information for guests with allergies as well as onboard medical treatment information.
In advance of the booking, specially trained AIDA staff members are more than happy to provide travel consultation over the phone or via email with guests who have any disability concerns.
Nearly all public areas on AIDA ships, such as bars, restaurants, elevators, outdoor decks, public restrooms, and staterooms have barrier-free accessibility and are equipped with signage in raised lettering and braille. A barrier-free meeting that is held on the first day of travel helps guests navigate the ship without any issues. AIDA's shore excursion options also include excursions that are particularly suited for guests with limited mobility.
Rostock, June 19, 2014
08. April 2020
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize ... [more]
24. February 2020
AIDAcosma: 140-meter-long LNG engine room unit to be transferred from Rostock-Warnemünde to Papenburg
Early this morning (February 24, 2020), it was “Cast off!” at the Neptun Werft shipyard in Rostock-Warnemünde for the 140-meter-long, 42-meter-wide, and four-deck-high floating engine room unit for AIDAcosma. The construction module of AIDA Cruises’ second cruise ship to be ... [more]
21. February 2020
AIDA Cruises: Bookings start now for the new 2021/22 catalog
Today (February 21, 2020), bookings open for the new AIDA Cruises catalog “HOME OF THE SMILE!” From March 2021 to April 2022, the ships in AIDA’s fleet will be taking guests to over 250 ports in 70 countries, on six continents.
Enjoy summer with AIDA
The wide variety of AIDA ... [more]
20. February 2020
The new cruises with AIDAbella
On February 26, 2020, bookings open for AIDA’s new vacation offers with AIDAbella to popular destinations in the Mediterranean in spring 2020.
From March 10 to April 30, 2020, AIDAbella is departing from Palma de Mallorca to sail the western Mediterranean on four- to five-day ... [more]