Pressekontakt
Hansjörg Kunze
Vice President Communication & Sustainability
E-Mail: presse@aida.de
Main content
AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
08. April 2020
AIDA Cruises extends pause of its cruise operation until 31 May and offers bonus on travel credit
The worldwide spreading of the coronavirus presently confronts economies and companies with unprecedented challenges. The global tourist traffic has ground to a halt. Due to the current entry requirements in our destinations, the tourist traffic is not expected to normalize ... [more]
24. February 2020
AIDAcosma: 140-meter-long LNG engine room unit to be transferred from Rostock-Warnemünde to Papenburg
Early this morning (February 24, 2020), it was “Cast off!” at the Neptun Werft shipyard in Rostock-Warnemünde for the 140-meter-long, 42-meter-wide, and four-deck-high floating engine room unit for AIDAcosma. The construction module of AIDA Cruises’ second cruise ship to be ... [more]
21. February 2020
AIDA Cruises: Bookings start now for the new 2021/22 catalog
Today (February 21, 2020), bookings open for the new AIDA Cruises catalog “HOME OF THE SMILE!” From March 2021 to April 2022, the ships in AIDA’s fleet will be taking guests to over 250 ports in 70 countries, on six continents.
Enjoy summer with AIDA
The wide variety of AIDA ... [more]
20. February 2020
The new cruises with AIDAbella
On February 26, 2020, bookings open for AIDA’s new vacation offers with AIDAbella to popular destinations in the Mediterranean in spring 2020.
From March 10 to April 30, 2020, AIDAbella is departing from Palma de Mallorca to sail the western Mediterranean on four- to five-day ... [more]