Main content

AIDA expands service for guests and travel agencies

Travel documents and shipboard account statements now available on MyAIDA
Rostock, 07. May 2013

AIDA Cruises has expanded service on its MyAIDA online portal. Before, during, or after the vacation: With the new MyAIDA functions, everything AIDA guests want to know is just a click away.

Even before the vacation, MyAIDA is there to help guests plan the best time of the year: All flight times, luggage service, and information about any additional arrival and departure options can now be accessed online. For example, parent information booklets and the mailing status of the travel documents are now available in the document area. Excursions, wellness treatments, restaurant reservations, and many other services can be booked as usual. The expanded service can also help travel agencies with client consultations.

On board, AIDA guests can even access portal benefits with their smart phones. They can utilize the ship's free WLAN service to pull up the current onboard activity schedule, port information, and news clips from all around the world.

And after the vacation, the shipboard account statement is available on MyAIDA. Guests can access the statement anytime and even print out a copy for their records if they want to.

All guests and travel agencies can access MyAIDA immediately after booking the cruise by going to www.aida.de/myaida. You can book any AIDA vacation with a travel agency, online at www.aida.de, or by calling the AIDA Customer Center at +49 (0) 381/202 707 07.


Rostock, Tuesday, May 7, 2013

09. July 2020

“Cast off!” for first AIDA cruises in August 2020

AIDA Cruises today announced that it will resume sailing operations in August 2020.

Three of its cruise ships will be the first to cast off, following an industry-wide pause in operations in mid-March. AIDAperla will be the first to set sail on August 5, 2020, from Hamburg, ... [more]

07. May 2020

Current situation at AIDA Cruises

Do you have a question about the current situation? You can find all information directly on the homepage of www.aida.de or under the following direct link www.aida.de/reisehinweis.For any further questions, please contact the AIDA Communications Team at presse@aida.de.... [more]

30. April 2020

AIDA Cruises extends pause of its cruise operation until 30 June

International holiday travel has come to a standstill due to the Corona pandemic. Unfortunately, normalisation before the end of June 2020 can no longer be expected due to the current entry regulations in our destinations. These exceptional and unforeseeable circumstances ... [more]

30. April 2020

Video message from Captain Boris Becker: “Thank you, Barbados”

In an emotional video message Boris Becker, captain on board AIDAperla, thanks for the stay in Barbados. The ship has been lying in the roads at Barbados/Bridgetown for over a month and will now set sail. The passage leads directly to Europe in order to bring the rest of the ... [more]

Pressekontakt

 

Hansjörg Kunze
Vice President Communication & Sustainability

E-Mail: presse@aida.de