Main content
First guide dog goes on an AIDA cruise
AIDA expands barrier-free travel options
Rostock, 19. June 2014
Barrier-free accessibility is a high priority with AIDA Cruises. In May 2014, a certified guide dog accompanied a couple on an AIDA Cruise for the first time. Nine-year-old Alfa helped her blind owner, Frank Kähms, make his way around the ship. This was a first for him and also for his wife Annelore and their Labrador Retriever Alfa. "Except for a ferry ride, we had never experienced traveling on a ship. Thanks to the competent advice provided by the AIDA barrier-free team in advance and their helpful support throughout the trip, we always felt right at home with AIDA," said Annelore Kähms.
The fact that Frank Kähms' faithful companion Alfa was also able to be by his side every day on board was a great help for the couple. Pets are not normally allowed on AIDA ships. However, in order to ensure that guests with limited vision can navigate without any barriers even when they are vacationing at sea, the cruise line has allowed guests to bring certified guide dogs on board.
AIDA Cruises has been offering guests with physical or health-related restrictions a comprehensive overview of barrier-free travel matters on its website since 2013. In addition to information for guests with limited mobility, vision, or hearing, there is a special area of AIDA's website that has a frequently asked questions section about barrier-free accessibility. The website also provides information for guests with allergies as well as onboard medical treatment information.
In advance of the booking, specially trained AIDA staff members are more than happy to provide travel consultation over the phone or via email with guests who have any disability concerns.
Nearly all public areas on AIDA ships, such as bars, restaurants, elevators, outdoor decks, public restrooms, and staterooms have barrier-free accessibility and are equipped with signage in raised lettering and braille. A barrier-free meeting that is held on the first day of travel helps guests navigate the ship without any issues. AIDA's shore excursion options also include excursions that are particularly suited for guests with limited mobility.
Rostock, June 19, 2014
28. October 2014
AIDA receives the Deutsche Kreuzfahrtpreis 2015 (German Cruise Line Award)
A vacation on AIDA’s ships means relaxation and diversions, enjoyment and excellent entertainment. The cruise ship company has now received two awards for its offers: During the annual dinner of the CLIA shipyard association on October 27, 2014 in Hamburg, AIDA won the Deutsche ... [more]
18. October 2014
AIDA Cruises: Dr. Monika Griefahn christens world’s first LNG Hybrid Barge in Hamburg
The world’s first LNG hybrid barge of Becker Marine Systems was christened with the name “Hummel” on October 18, 2014, at Grasbrook Quay in HafenCity Hamburg. The godmother of the inaugural event for the floating LNG power plant for environmentally friendly energy supply of ... [more]
08. October 2014
AIDA Cruises receives German Fairness Award 2014
The Rostock cruise line AIDA Cruises has received the German Fairness Award 2014.
In collaboration with the news channel n-tv, the German Institute for Service Quality conducted a survey with over 40,000 consumers on the subject of fairness. The survey centered on e.g. ... [more]