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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
11. January 2017
“We proudly serve Starbucks” – new on board AIDAprima
AIDA Cruises, the Number One in the German cruise market, has brought premium coffee brand Starbucks on board - thus once again expanding its catering range. With its broad product palette the long-standing American company is the world’s leading brand for specialty coffees.As ... [more]
09. January 2017
GREEN SPA certificate awarded to AIDAprima
AIDA Cruises is the first cruise company to be certified for its commitment to sustainability by the Deutscher Wellness Verband e.V. (German Wellness Association). AIDAprima’s Organic Body & Soul Spa has been awarded the GREEN SPA certificate, achieving the top quality grade ... [more]
29. December 2016
Summer Highlight 2017: New flagship AIDAperla sets sail in Western Mediterranean already from July
AIDAperla, the latest offshoot of the Rostock-based cruise company, AIDA Cruises, will already be arriving in the Western Mediterranean in July 2017, two months earlier than planned. Following AIDAprima’s successful launch, AIDA Cruises will be welcoming her sister ship ... [more]