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AIDA Cruises is Service Champion 2015
Market leader convinces with best customer service
Rostock, 20. October 2015
The cruise line AIDA Cruises has been awarded the Golden Seal for best service quality. As the winner in the “Cruises” category, AIDA earned the highest score for best experienced customer service. In the total scoring of all 1,989 companies from 232 sectors AIDA also secured a gold rank.
As the leading cruise company in Germany, AIDA Cruises represents a casual, relaxing, and yet active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet provide varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing culinary experiences, and comfortable staterooms.
With AIDAprima, the cruise line will be offering its guests even more service, more space, and more individuality starting in April 2016. The new flagship will depart from Hamburg on seven-day round-trip voyages to cities in Western Europe.
In Germany’s largest ranking of services, AIDA Cruises won first place for the fifth time in a row for the best customer service experienced in the cruise industry. The Service Champion is awarded annually by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey comprises a total of over 1.5 million customer opinions.
05. October 2017
The biggest choice of vacations in one catalog
- Routes to Australia, Indonesia, Shanghai and the Seychelles- AIDA Selection dream destinations and AIDAaura world cruise- Newest ship, AIDAnova, cruising the Canary Islands
The new AIDA Catalog with all cruises for the travel period from February 2018 to April ... [more]
21. September 2017
AIDAnova: First engine room module on Neptune shipyard finished
oday, Thursday, September 21, 2017, an AIDAnova module has been released into the water for the first time at the Neptun shipyard in Rostock, which belongs to the Meyer Group. This is the first of two floating parts, so-called Floating Engine Room Units (FERU), which was placed ... [more]
08. September 2017
AIDAnova: Lots of new highlights from bow to stern
The new AIDA generation will be taking to the seas in December 2018 in the shape of AIDAnova. The world’s first LNG-powered cruise ship, AIDAnova will be spending her maiden season in winter 2018/19 in the Canary Islands. On December 2, 2018, the new ship will visit the ... [more]